Artisan Mills Cabinets Return Policy
NO REPLACEMENTS, RETURNS OR DAMAGE CLAIMS WILL BE ACCEPTED AFTER 45 DAYS FROM THE DATE OF ORDER.
A request for the return of unwanted / unneeded products must be made within 45 days from the date of order. The product must be unopened and returned in the condition it was received. Proper packaging must be used to return the product. The dealer is responsible for the return shipping of the product. Once received in good condition the price of the product less a 25% restocking fee will be credited to the dealers account. Refunds will not be issued. Credits will not be issued for the initial shipping charges or any other charges that may have been associated with the original invoice (rush fees, skid charges).
Please be aware that in the event damage occurs in the return shipping it may be required that the dealer file a shipping claim in order to recover costs. We will assist you in any way possible in doing this. If the package is received damaged it will be noted immediately with the carrier and the dealer will be notified so that a claim can be made to recover the cost. A&M Supply will issue no credit.
In order to initiate a return merchandise request you may either complete request online or email [email protected]. The AMC# should be written on the outside of the packaging and a copy of the RMA form included on the return package. Failure to do this will result in credit not being issued. Upon receipt and inspection of the returned item, credit will be issued within 7 days.
Any order that is returned to our warehouse for any reason after being shipped (cancelled in transit, refused at delivery) will be subject to the 25% restocking fee.
This policy is subject to change without notice at anytime.